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Cancellation Policy

Confirmation and Preparation

Once you’ve booked your bus, you’ll receive a confirmation email with the details of your date and time. This email will also include a waiver link and the pickup location. Please ensure that everyone in your group signs the online waiver before arriving for your tour, as boarding the bus without a signed waiver is not permitted.

Payment and Finality

Full Payment Required

To secure your private bus party rental, full payment is required at the time of booking.

Final Sales

All sales are final.

Cancellation Policy
More than 21 Days Before Tour

Cancellations made more than 21 days before the tour date will receive a 100% refund.

8 to 20 Days Before Tour

Cancellations within this window can either reschedule or receive a 100% valued gift card with no expiration date, which is transferable.

Less than 7 Days Before Tour

Cancellations made less than 7 days before the tour date are non-refundable.

No-Call, No-Shows

Guests who do not show up without prior notice will not receive a refund.

Weather-Related Cancellations
Weather Shutdowns

If a tour is canceled due to weather conditions, you will receive a 100% valued gift card with no expiration date, allowing you to reschedule.

Important Policies
Illegal Activities

Tours will be terminated if there is any illegal drug use or alcohol consumption by minors, with no refunds issued.

Please ensure you are aware of these policies to have a smooth and enjoyable experience on Percy Priest Lake.